Q1
Can you provide samples of the items I want to buy? If so, what is the minimum order size?
Dear customer, we can provide you with product samples, the minimum order quantity of samples is one piece.
Q2
What methods can I use to make payment, and what are the payment terms?
Common methods of payment: T/T, L/C, Western Union and Paypal. We will discuss the final payment time according to the quantity and amount of the order.
Q3
When can you make delivery after we place an order?
It depends on the quantity of goods you order and the season. Normally, for a small amount of goods, we can deliver the goods within 3-7 working days, while for a large amount of goods, we need more specific negotiations to reduce unnecessary mistakes as far as possible, so as not to delay your plan.
Q4
What is the modes of transportation of goods?
It can be shipped by sea, air or express (EMS, DHL, Fedex, etc). Please confirm with us before placing your order.
Q5
How about the quality of the products you offer?
Our products have a strict production process and quality inspection department, for each product out of the factory has a strict production and testing process to ensure that the products can be high quality and intact delivery to the hands of customers.
Q6
What is your warranty policy and how do you handle customer quality complaints?
The warranty period of different products is different, so it needs to be decided specifically. We will respond as soon as possible to check whether the inventory has the same situation. If it is indeed the problem of our products, we will solve it. If there are other problems, we will of course provide help within our capacity.
